Privacy Policy

This policy covers Chapter as a whole: this website, the inquiry and booking forms on it, the therapy, workshop and coaching services we provide, and Today, Chapter's free self-guided reading practice. It explains what we collect, why we collect it, and how we keep it safe.

If you contact us or book a service

We collect the details you send us: your name, email address, phone number, company or team information, the topic you're interested in, and any note you add, along with the dates you book. We use them to reply to you, schedule, send confirmations, and keep a record of our conversations. We do not sell this information or use it for advertising.

If you are a client

Session notes, health information, and anything you share in therapy are handled separately from this website and from Today. They are covered by the confidentiality and consent paperwork you sign and by the privacy laws that apply to a licensed counseling practice, including HIPAA and the California and Colorado requirements.

If you use Today

When you create an account we collect your email address and a password handled by our authentication provider. The intake questions, answers, chapter progress, reflections, and saved chapters you enter are stored as part of your account so the app can personalize your reading order.

Please don't enter confidential medical or therapy information into the app's free-text fields. The app is designed for general reflection and self-help practice, not for storing protected health information.

How we use it

We use your information to reply to you, show the right chapter, remember where you left off, and improve the reading experience. We do not sell your data. We do not use your answers to train AI models or for advertising.

Sharing

We share data only with the services that run Chapter: authentication, database, email delivery, scheduling and payment providers. If you choose to share a chapter with someone by email, that email address is used only to send the message you requested.

Security

We use standard industry practices to protect your account and data. No system is completely secure, so please keep your password private.

Your choices

You can ask us what we hold about you, ask us to correct it, or delete your Today account at any time by contacting us. Deleting your account removes your profile data and progress from our systems. Client records are handled according to your service agreement and the law that applies to them.

Children

Chapter's services and Today are intended for adults. If you are under 18, please use the app with a parent or guardian.

Contact

Questions about this policy? Email hello@chaptertherapy.com.